Privacy policy

Privacy Policy

Last updated: [01/11/2025]

At Yashfiny, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website, mobile application, and related services.


1. Information We Collect

We may collect the following types of information:

  • Personal Information: such as your name, phone number, email, and date of birth when you create an account or book an appointment.
  • Medical Information: details of your health condition, medical history, and uploaded reports or prescriptions.
  • Payment Information: transaction details processed through secure payment gateways.
  • Technical Information: IP address, browser type, device information, and usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Provide and manage medical booking services.
  • Connect you with verified doctors and healthcare providers.
  • Maintain your digital medical record securely.
  • Improve our platform and user experience.
  • Send you notifications, updates, and reminders related to your appointments.
  • Comply with legal or regulatory requirements.

3. Data Sharing and Disclosure

We do not sell or rent your data to any third party.
Your information may only be shared with:

  • Authorized doctors you book with, for the purpose of medical consultation.
  • Laboratories or healthcare partners when required for your service.
  • Legal authorities if required by law or to protect user safety.

All data sharing is done under strict confidentiality agreements.


4. Data Security

We apply advanced security measures to protect your personal and medical information, including encryption, secure servers, and access controls.
However, please note that no online system can be completely secure, and we encourage you to use strong passwords and keep your login information private.


5. Data Retention

We retain your data only as long as necessary to provide our services and comply with applicable laws.
You can request deletion or correction of your data by contacting our support team.


6. Your Rights

You have the right to:

  • Access and review your personal information.
  • Request correction or deletion of inaccurate data.
  • Withdraw consent to data processing, where applicable.

To exercise your rights, please contact us via [support@yashfiny.com].


7. Cookies

Our website uses cookies to improve performance and user experience.
You can disable cookies through your browser settings, but some parts of the website may not function properly without them.


8. Third-Party Services

Yashfiny may include links to third-party websites or external tools (e.g., payment gateways or video call systems).
We are not responsible for the privacy practices or content of these third-party services.


9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website, and continued use of our services means you accept any changes.


10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 support@yashfiny.com