1. Appointment Cancellation Policy

Users may cancel or reschedule their appointments through the “Yashfiny” platform, provided they do so within a reasonable timeframe (e.g., at least 24 hours before the scheduled time). This policy may vary depending on the specific policy of each clinic or doctor.

2. Refund Policy

• Cancellation by the User: Any fees paid will be refunded according to the doctor’s/clinic’s policy clearly stated at the time of booking.
• Cancellation by the Doctor: If the doctor or clinic cancels the appointment, the user is entitled to a full refund of the amount paid or may choose to keep it as credit in their account for future bookings.
• No-Show Policy: In the event of a “no-show” by the user without prior notice, the fees paid may be non-refundable, subject to the clinic’s policy.

3. Refund Process

Refunds will be processed using the original payment method used at the time of booking. It may take 5 to 10 business days for the funds to appear in your bank account, depending on your bank’s processing time.

4. Contact Us

For any inquiries regarding our refund policy or for assistance with canceling a booking, please contact our customer support team at [info@yashfiny.com].